Privacy
Privacy Policy
Privacy Policy for Gabber, operated by Gabber LLC
Last updated: September 11, 2026
This Privacy Policy describes how Gabber LLC ("Gabber LLC", "we", "us", or "our") collects, uses, and protects your information when you use Gabber (the "Service"), available at https://www.gabber.studio. By using the Service, you agree to the practices described in this policy.
1. Who We Are
Gabber is operated by Gabber LLC. If you have any questions about this policy or your information, contact us at the details in Section 12.
2. Information We Collect
Information you provide
- Name and email address
- Mobile phone number (used to deliver the SMS features described in Section 6)
- Account credentials
- Content you submit to the Service (for example, social posts, links, and media you ask us to analyze)
- Communication and marketing preferences
Information we collect automatically
- Device and browser information
- Log data and usage activity
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Create and manage your account and workspaces
- Process the content you submit and return results
- Send you text messages you have requested or consented to (see Section 6)
- Send technical notices, updates, and support messages
- Respond to your questions and provide customer support
- Monitor usage, prevent abuse, and secure the Service
- Comply with legal obligations
4. How We Share Information
We do not sell your personal information. We share information only in these limited cases:
- Service providers who process data on our behalf to operate the Service (for example, hosting, analytics, payment processing, email and SMS delivery, and artificial-intelligence and machine-learning providers that process the content you submit to generate results), under contractual confidentiality obligations.
- Legal and safety reasons, when required by law or to protect our rights, users, or the public.
- Business transfers, in connection with a merger, acquisition, or sale of assets.
Mobile opt-in data is excluded from all sharing for marketing. We do not share, sell, rent, or provide your mobile phone number, SMS consent, or opt-in data to third parties or affiliates for their marketing or promotional purposes. Section 6 names the service providers that handle phone-related data on our behalf, strictly to deliver the Service.
5. Information You Provide About Third Parties
If you submit content that references other people or accounts (for example, public social media handles or posts), you are responsible for ensuring you have any rights necessary to do so.
6. Text messages (SMS)
This section explains the text-message (SMS/MMS) part of Gabber: what we collect when you give us your mobile number, the two kinds of messages we send, who helps us deliver them, how long we keep the records, and how to stop the messages or ask us to delete your data.
What we collect for text messaging
- Your mobile phone number, which you give us when you create an account at https://www.gabber.studio/sign-up, when you add or change a number in your profile, or when you text our number.
- Your consent choices — which kinds of messages you agreed to receive, and whether you have since opted out.
- When and where you gave those choices — the date and time, the page or flow you used, and the exact wording that was shown to you when you agreed.
- Message delivery and click events — whether a message was sent, delivered, or failed, and whether you tapped a link we sent you.
The two kinds of messages we send
- Service texts (part of using Gabber by text). Recurring automated account and service messages, such as audit and idea results, processing status updates, and onboarding help related to your use of the Service. You agree to these when you give us your mobile number and opt in; they are how the text-message part of the Service works.
- Promotional and re-engagement texts (optional). Recurring automated offers, tips, and reminders from Gabber, sent to the mobile number you provided. You receive these only if you tick the separate box for them, which is not ticked for you. This consent is optional, you can decline it and still use every paid and free feature, and it is never a condition of any purchase.
You can agree to service texts without agreeing to promotional texts. Each choice is recorded separately. You can withdraw promotional consent at any time in your profile or by emailing support@gabber.studio; replying STOP stops all texts, including service texts.
Frequency and cost
Message frequency varies based on your activity. Message and data rates may apply, according to your mobile carrier plan.
We never share your mobile information for marketing
We do not share, sell, rent, or provide your mobile phone number, SMS consent, or opt-in data to third parties or affiliates for their marketing or promotional purposes.
Who helps us deliver these messages
A small number of companies handle phone-related data strictly so that we can operate the Service for you:
- Twilio — message delivery
- ManyChat — Instagram conversations and the follow-up messages sent through them, when you came to Gabber from Instagram
- Customer.io — customer messaging
- PostHog — product analytics
- Amazon Web Services (AWS) — email delivery and storage
These companies are processors, not buyers. They act only on our documented instructions, under contract, to deliver the Service, and they are not permitted to use your mobile phone number, SMS consent, or opt-in data for their own marketing or promotional purposes, or to sell it to anyone else.
How long we keep it
We keep SMS consent and opt-out records for five years after your last message so we can prove you agreed, and longer only if needed for a legal claim, audit, or investigation. We keep other message history and link activity while your account is open and remove it from our systems when you delete your account; our service providers delete their copies under their own retention schedules.
How to stop the messages
Reply STOP to any message and we will stop texting you. To opt back in, contact support@gabber.studio. Carriers are not liable for delayed or undelivered messages.
Help, access, and deletion
For help with the messaging program, reply HELP to any message or email support@gabber.studio. To ask for a copy of the phone-related information we hold about you, or to ask us to delete it, email support@gabber.studio.
When we delete your data, we keep a minimal record consisting of your mobile number, the consent wording you saw, the date, and any opt-out you made. We keep it for two reasons: so we can show that you agreed before we texted you, and so that an opt-out keeps working and we never text you again.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
We keep SMS consent and opt-out records for five years after your last message so we can prove you agreed, and longer only if needed for a legal claim, audit, or investigation. We keep other message history and link activity while your account is open and remove it from our systems when you delete your account; our service providers delete their copies under their own retention schedules.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Port your data
- Object to or restrict certain processing
- Opt out of marketing communications at any time
To exercise these rights, contact us using the details in Section 12.
When we act on a deletion request, we keep a minimal record consisting of your mobile number, the consent wording you saw, the date, and any opt-out you made, as described in Section 6, so that we can show you agreed and so that your opt-out keeps working.
10. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, analyze usage, and improve the Service. We use analytics tools that may record how you interact with pages (for example, clicks and navigation) to improve the Service. You can control cookies through your browser settings.
11. Children's Privacy
The Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will delete it.
12. Contact Us
If you have any questions about this Privacy Policy or your information, contact us:
- Gabber LLC
- Email: support@gabber.studio
- Address: 116 Agnes Rd Ste 200, Knoxville, TN 37919, United States
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date above. Material changes will be communicated through the Service or by other reasonable means.
Effective September 11, 2026.